EFFECT OF EMOTIONAL SUPPORT, WORK ENGAGEMENT, AND  LIFE SATISFACTION  ON RESILIENCE AND ITS IMPACT ON PSYCHOLOGICAL WELL-BEING IN NURSES

Raihana Putri Zefina; Ermi Girsang; Sri Lestari Ramadhani Nasution

doi:10.30602/jvk.v11i2.1819

EFFECT OF EMOTIONAL SUPPORT, WORK ENGAGEMENT, AND LIFE SATISFACTION ON RESILIENCE AND ITS IMPACT ON PSYCHOLOGICAL WELL-BEING IN NURSES

Raihana Putri Zefina, Ermi Girsang, Sri Lestari Ramadhani Nasution

Abstract

Psychological well-being is very important in the nursing profession, given the high levels of stress, emotional workload, and service demands that nurses face. Factors such as emotional support, work engagement, and life satisfaction are believed to contribute to the formation of resilience which has an impact on psychological well-being. This study aims to analyze the influence of emotional support, work engagement, and life satisfaction on resilience, and its impact on the psychological well-being of nurses at Graha Bunda Hospital. A quantitative approach was used with a survey method, involving a total of 67 nurses as respondents. Data analysis was conducted using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method. The results showed that emotional support (T = 5.122; p < 0.001) and work engagement (T = 3.731; p < 0.001) had a significant positive effect on resilience, while life satisfaction (T = 1.484; p = 0.138) had no significant effect. On the psychological well-being variable, emotional support (T = 3.910; p < 0.001), life satisfaction (T = 2.401; p = 0.017), and resilience (T = 3.999; p < 0.001) have a significant effect, while work engagement has no significant effect (T = 1.006; p = 0.315). These findings suggest that emotional support and engagement in work play an important role in building nurses' mental resilience, which further improves psychological well-being. Although life satisfaction contributes directly to psychological well-being, its effect is not mediated by resilience. This study contributes to the development of organizational interventions that strengthen emotional support and work engagement as strategies in improving nurses' psychological well-being, particularly in high-risk work environments

Keywords

Emotional support; Work engagement; Life satisfaction; psychological well-being; Nurse

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References

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DOI: https://doi.org/10.30602/jvk.v11i2.1819